Prepare a MYR deposit that can be matched
- Use a payment method owned by the account holder.
- Read the current cashier instructions rather than an old screenshot.
- Send the exact amount and keep the reference ID.
- Check whether the selected promotion requires a specific wallet or method.
Prepare for withdrawal verification
Before requesting a withdrawal, confirm that bonus turnover is complete, no bets are unsettled and the payment details match the account. Save the withdrawal ID until funds are posted.
Transaction status guide
| Status | Meaning | Action |
|---|---|---|
| Pending | The request is waiting for matching or review. | Keep the reference and avoid duplicate transactions. |
| Processing | Operational or verification checks are underway. | Do not change payment details without instructions. |
| Approved | The request has been released to the payment channel. | Allow time for bank or wallet posting. |
| Rejected / returned | The request could not continue. | Read the reason, correct one issue and resubmit. |